The Premier Business Experts’ Technical Writers Improve Business Communications!
The professionals at Premier Business Experts have helped their clients organize materials and prepare documents having order, clarity and conciseness. They have also kept files of the work and the revisions, as well as edited and standardized the materials prepared by various company personnel. Moreover, the well-educated, experienced writers at Premier Business Experts have worked with their clients’ sales representatives, suppliers, buyers, line-managers, executives and other applicable persons. Furthermore, they have made recommendations on (1) the illustrations and creative materials to use, (2) the production and distribution of documents and (3) improvements for previously published information. In short, the creative teams at Premier Business Experts (among other projects) have helped their clients with (1) applying for grants, (2) providing answers to RFP’s (Requests for Proposals) or RFQ’s (Requests for Quotes), (3) writing RFP’s and RFQ’s, (4) preparing materials for government agencies, (5) writing books, (6) creating software manuals, (7) authoring product instructions, (8) generating employee manuals, (9) ghost-writing, and (10) composing public-relations literature. As a result of such activities, the highly-talented, staff members at Premier Business Experts made its clients shine as shown by the below story.
How the Technical Writers at Premier Business Experts Helped a Distribution and Warehousing Company’s Management
Problem: The management of a distribution and warehousing company wanted to know how to improve the productivity of its employees.
Solution: The technical writing staff at Premier Business Experts prepared a document that was disseminated to its general managers introducing them to the definition and principles of management science, going back to Taylor in 1911, who after observing and studying inefficiencies in the production activities of Bethlehem Steel Workers, delineated the following four principles of scientific management: (1) Replace rules of thumb with better methods based upon scientific tests. (2) Scientifically select, train and develop each worker rather than allowing the workers to passively train themselves. (3) Interact with the workers to make sure that the scientifically developed procedures are being followed. (4) Divide the work fairly between managers and workers, with the managers applying scientific principles to planning and the workers performing the tasks. Next, the report introduced its readers to the methods of scientific testing, delineated by Dr. Deming in 1986, who cited Taylor’s work and who revolutionized Japanese manufacturing with the PDSA Cycle, consisting of the following four stages: (1) PLAN objectives and processes for making improvements. (2) DO on a small scale basis and collect relevant data. (3) STUDY the results to see if objectives were achieved. (4) ACT by implementing the changes that made improvements and repeat cycle. After this was done, the strengths of some of the company’s current procedures were highlighted, before pointing out specific areas where the company needed to do a better job on each of the four Taylor principles and each of the four stages of the PDSA Cycle. While the details of the report are highly confidential, employee productivities have increased!
Copyright: Premier Business Experts 2014 All Rights Reserved